Cookies Policy

Heard Technologies, Inc. Cookie Policy
Last Updated: Feb, 2022


At Heard (Heard Technology, Inc., and its affiliates, collectively “Heard”), we utilize cookies in connection with the use of our Services. This Cookie Policy provides information about how and when we use cookies and other similar tracking technologies on our platform and our website (collectively, our “Services”). To better understand how we use the data collected through these technologies, please read our Privacy Policy. Capitalized terms not defined in this Cookie Policy have the meanings set forth in our Privacy Policy.


By continuing to visit our websites or use our Services, you are agreeing to the use of cookies and other similar technologies for the purposes we describe in this Policy


What are cookies?
A cookie is a small text file that is transferred by a web server and stored on the hard drive of your computer or mobile device when you visit certain websites. Generally, cookies are used to make your browsing experience better by allowing a website to remember your actions and preferences (for example, your authentication status). Cookies also provide information on how people may use a website (for instance, whether it’s their first time visiting or if they are a frequent visitor).

What cookies do we use and why?

We use a number of different cookies to provide you with our Services, to monitor usage and performance, to customize and improve your experience, and to facilitate our marketing, social and advertising activities.

Strictly Necessary Cookies

We use a small number of cookies that are necessary to allow you to use our Services. The use of these cookies is essential for our Services to work. For example, we use session cookies for the duration of a session to keep track of a user’s identity and authentication status.

Functional Cookies

We use third party tools to help customize our website and to remember choices you’ve made, some of which may use cookies or similar technology in order to function. For example, we use Heap to learn about your digital journey, sometimes referred to as website event tracking, while using our Services. For more on information on Heap, visit Heap’s privacy policy.

Analytics and Reporting Cookies

We use many tools to help us improve our Services and the overall user experience for our customers and website visitors. To this end, we use reporting and analytics cookies to collect information about how you use our website, and how often.For example, we use Google Analytics and other third-party analytics providers to help measure how users interact with our website content and product features.

For more information on Google Analytics, visit Google’s information page.

Marketing and Advertising Cookies

We use a number of tools to help us with our marketing efforts, some of which may use cookies or similar technology. Marketing and advertising cookies are used on our marketing website to tailor marketing to you and your interests and provide you with a more personalized service in the future. These cookies remember that you visited our website, and we may verify this information with third parties, such as advertisers. Although these cookies can track your device’s visits to our website and other sites, they typically cannot personally identify you.

We use a Facebook pixel on our website. Using the pixel, Facebook collects information about the users and use of our website. The information is used to personalize Facebook advertisements and to analyze the use of our website. To find out more about the Facebook pixel and about Facebook's use of personal data generally, see the Facebook cookie policy and the Facebook privacy policy. The Facebook cookie policy includes information about controlling Facebook's use of cookies to show you advertisements. If you are a registered Facebook user, you can adjust how advertisements are targeted by following the instructions found here.

Social and Content Cookies

Social and content cookies are placed by many social media plugins (for example, the Facebook “like” button), and other tools meant to provide or improve the content on a website (for example, services that allow the playing of video files, or that create comments sections). We integrate some of these modules into our website to improve the experience of browsing and interacting with our content. Some of these third-party services may place cookies that are also used for things like behavioral advertising, analytics, and/or market research.

Cookies used by our services providers

Our service providers use cookies, and those cookies may be stored on your computer when you visit our website. In addition to Google Analytics and Facebook pixel, our service providers include but are not limited to Heap, Hubspot, Sendgrid, Stripe, Twilio, and Zendesk.


How to opt-out, remove or prevent the setting of cookies

Most browsers give you the ability to manage cookies to suit your preferences. In some browsers you can set up rules to manage cookies on a site-by-site basis, giving you more fine-grained control over your privacy. This means you can disallow cookies from all sites except those that you trust. To customize your cookie management preferences for your browser, please consult the documentation that your browser manufacturer provides.

For display advertising, you may opt out at any time by visiting your Google Ads Settings page or by installing and running the Google Analytics Opt-out Browser Add-on. The Network Advertising Initiative has also developed a tool available here that may help you understand which third parties have currently enabled cookies for your browser and opt-out of those cookies.

In addition, on your iPhone, iPad, or Android, you can change your device settings to control whether you see online interest-based ads.

For more information about how you can exercise your rights with regard to cookies, please select your browser or device from the list below and follow the instructions:

Browsers: Internet Explorer  |  Chrome  |  Safari  |  Firefox  |  Opera

Mobile Devices: Android  |  Safari  |  Windows Phone  |  Blackberry

Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website or Services may no longer be fully accessible.

Changes to this Policy

Heard reserves the right to modify this Cookie Policy at any time, in our sole discretion. We may modify this Cookie Policy by providing notice via one of the following methods: For material modifications, we provide notice by email to the email account used by you to access the Services. For other modifications, we update the ‘last updated’ date listed above.

By continuing to use the Services you confirm that you agree to the modified Cookie Policy. If you have any questions about this Cookie Policy, please contact us at contact@joinheard.com.

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