First-party data report · Spring 2026

What marketing moves the needle for therapists in private practice

A look at what 500 therapists actually spent on marketing in 2024 and 2025, and what happened to their revenue.

By Heard

For most therapists, marketing is guesswork, word of mouth, and hoping the directory listing pays for itself. We wanted to know what's really working. So we looked at where therapists are putting their dollars, and where those dollars seem to come back.

A note on the data

Every number in this report comes from anonymized, aggregated data across a random sample of 500 Heard members. No individual therapist or practice is identifiable. Personal details, names, and account information are stripped out before anything is reviewed. What's left are patterns at the level of the sample as a whole.

What we measured

The marketing therapists pay for, and what their practice earns

For each of the 500 therapists, we looked at their advertising and marketing spend across 2024 and 2025: Psychology Today, Google Ads, Meta ads, SEO agencies, website builders, niche directories, and the rest. Then we matched it against how their total practice revenue moved year over year.

"Revenue" means total deposits into the practice, not session count or session fee. Every pattern below is a correlation across the sample, not proof that any one channel caused growth. The median therapist brought in about $98,000 in 2024 and $96,000 in 2025, with median year-over-year revenue down a hair (about 0.83%). That's the baseline. Everything that follows is measured against it.

dataset / ledger
500
therapists in the sample
$98K
median 2024 revenue
$96K
median 2025 revenue

Where the money goes

Most therapist marketing dollars flow to four places

Across the 500 therapists in our sample, the categorized marketing spend totaled just over $1.07M across both years. Directories, SEO agencies, paid ads, and website tools account for nearly 90 cents of every dollar.

where dollars flow
$1.07M CATEGORIZED SPEND
Therapist directories42%
SEO & marketing agencies18.6%
Paid ads (Google + Meta)18.5%
Website tools & hosting12.9%
Design & print2.9%
Freelancers2.6%
Other (LinkedIn, email, panels)2.5%

Sample total: $1.07M, 469 marketing-active therapists.

The headline

Three things stand out

Psychology Today is universal among therapists who market at all, but it doesn't separate winners from anyone else. The therapists who grew their revenue the most in 2025 weren't the ones spending the most. They were the ones running a wider mix of channels, and especially the small group who hired SEO or marketing agencies. And a few well-known channels look like dead weight: Zocdoc, GoodTherapy, and the therapist-specific website builders.

target / takeaway
One Psychology Today listing and a website is rarely the marketing stack of a fast-growing private practice in 2025.
01
Chapter 1

Therapist directories

Psychology today

Table stakes, not a tiebreaker

381 of the therapists who do any marketing pay for a Psychology Today listing. That's 81%, by far the most universal investment in the dataset.

directory listing
81%
of marketing-spending therapists pay for a Psychology Today listing

Their median 2025 revenue was $99,277 and their median year-over-year was -0.46%, almost identical to the broader sample. Having a Psychology Today listing doesn't put a practice ahead. It also doesn't put one behind. Think of it as the price of entry.

Beyond psychology today

The directory landscape, ranked by revenue trajectory

Some directories track meaningfully above baseline. A few track below. Cost varies more than people expect.

Directory cost vs revenue trajectory
Each bubble is one directory. Right means more growth. Up means higher cost. Bigger means more therapists using it.
GROWTH ↑ DECLINE ↓ Median YoY revenue change → Median spend per user → Zencare MH Match TherapyDen Therapist.com GoodTherapy TT Zocdoc Psychology Today
Above baseline
Slightly above baseline
Below baseline
Well below baseline
Bubble size = number of therapists using
Major directories at a glance
Median spend across both years · median 2025 revenue · median year-over-year revenue change
Directory Therapists Median spend Median 2025 rev Median YoY
Zencare 31 $1,117 $119,237 +5.98%
Mental Health Match 30 $199 $110,400 +4.15%
TherapyDen 33 $180 $104,150 +0.29%
Therapist.com 16 $44 $96,708 -0.59%
GoodTherapy 18 $333 $112,088 -4.84%
TherapyTribe 8 $344 $106,810 -10.73%
Zocdoc 15 $700 $98,582 -11.85%

Zencare users had the strongest revenue trajectory of any major directory: median 2025 revenue of $119,237 and a +6% year-over-year median. Mental Health Match users were also above baseline. Zocdoc was the most expensive directory in the sample (mean spend over $4,600) and had the steepest decline.

Worth a look

If your only listing is Psychology Today, Zencare and Mental Health Match are the two paid directories most associated with above-baseline growth in this dataset.

Identity-focused directories

Specialized directories outperformed baseline

58 therapists in the sample paid for at least one identity-focused directory: Therapy for Black Girls, Inclusive Therapists, South Asian Therapists, Reclamation Collective, LGBTQ-focused listings, and similar.

community / identity
Identity-focused directory users
$100,807
median 2025 revenue
vs $95,953 sample baseline
Year-over-year
+3.99%
median revenue growth
vs -0.83% sample baseline

Stacking directories

One of the cleanest signals in the data

Therapists who paid for multiple directory listings did meaningfully better than therapists who relied on a single one.

Psychology Today only (n=277)
-0.86%
Psych Today + 1 more (n=72)
+0.41%
3 or more directories (n=32)
+2.87%

Median YoY revenue change by directory stack.

Therapists with three or more directory listings had median 2025 revenue more than $22,000 above the single-directory group, and grew their revenue while the single-directory group shrank slightly.

02
Chapter 2

Paid advertising

Google ads

Higher-revenue therapists, but no clean dose-response

41 therapists in the sample ran Google Search ads in 2024 or 2025, putting a combined $177,000+ behind paid search across both years. Median annual spend: $1,121.

Google Ads users skew higher-revenue overall (median 2025 revenue of $117,041 against the $96,000 baseline), with median year-over-year of +2.45%. The wrinkle is that more spend didn't predict better growth.

search / paid search
Google Ads spend vs revenue trajectory
Light spenders had the best year-over-year. Heavy spenders had the worst.
Spend (both years) Therapists Median 2025 rev Median YoY
Under $500 11 $120,161 +10.3%
$500 to $1,500 12 $105,385 -7.1%
$1,500 to $5,000 10 $96,775 -1.6%
$5,000+ 6 $166,301 -10.4%
The most likely explanation

Selection bias rather than a verdict on Google Ads. Therapists with full caseloads have the option to scale ads down. Therapists trying to fill seats often increase spend because they need more clients. The strongest results came from therapists who used Google Ads lightly, or paused them.

Meta ads (facebook and instagram)

Common, mostly small, and on the way down

44 therapists in the sample ran Facebook or Instagram ads in 2024 or 2025, spending a combined $20,800 across both years. Most spending was small: median per therapist was $90, mean was $473.

Median 2025 revenue for Meta advertisers was $103,471 and median year-over-year was +2.14%, basically in line with the broader sample. The bigger story is the decline.

social / Meta
Meta ad usage, 2024 vs 2025
Therapists running Meta ads · total Meta ad spend across the sample
2024
35 therapists
$12,701 spend
2025
20 therapists
$8,101 spend

Total Meta ad spend across the sample fell 36% year over year. Active Meta advertisers fell 43%.

Inside that, one spend band stood out.

Under $100 spend (n=21)
+0.5%
$100 to $500 spend (n=11)
+15.5%
$500 to $1,500 spend (n=4)
-9.2%
$1,500+ spend (n=4)
+11.3%

Median YoY revenue change by Meta ad spend band.

The $100 to $500 band is where Meta ads correlated with meaningful revenue growth. Below that, the spend was probably too small to matter. Above that, the sample is small and the signal noisy.

When paid channels combine

12 therapists ran both Google Ads and Meta ads

+28.06%

median YoY revenue, with a median 2025 revenue of $163,424. The largest paid-ad combination effect in the dataset, though the sample is small.

03
Chapter 3

SEO and marketing agencies

The strongest signal in the data

A small group hired help, and grew well above the median

18 therapists in the sample paid an SEO firm or marketing agency in 2024 or 2025. These services help with website rankings, local search, content, lead generation, or paid media management. Median annual spend was $3,978.

SEO / growth chart
SEO & agency users
+19.04%
median year-over-year revenue
median 2025 revenue: $123,126
Sample baseline
-0.83%
median year-over-year revenue
median 2025 revenue: $95,953

Therapists working with an SEO or marketing agency grew about 20 percentage points faster than the median therapist. The combinations were even stronger.

+53.81%
Median YoY for therapists who paired an agency with Google Ads
n=6
+40.79%
Median YoY for agency + own website tools
n=8
+11.05%
Median YoY for agency only (no Google Ads, no own website)
n=9
Reading this carefully

The sample is small (18 therapists), so the confidence interval is wide. Therapists hiring agencies were already higher-revenue in 2024 ($108,544 median vs $98,148 baseline), which suggests selection bias. The data can't separate "agency caused the growth" from "growing practices have the budget for an agency." But the gap is large enough to take seriously.

04
Chapter 4

Websites

The website question

Having a website isn't predictive. Which builder you pick is.

234 therapists paid for some kind of website tool. Median year-over-year for the group was -1.5%, slightly worse than baseline. The platform underneath matters more than whether you have a site.

browser / website
Website tools by spend and revenue trajectory
Median spend across both years · median year-over-year revenue change
Platform Therapists Median spend Median YoY
Wix 68 $456 +2.55%
Bluehost / HostGator / generic hosting 19 $440 +1.95%
Squarespace 81 $205 +0.65%
GoDaddy 68 $118 -1.48%
Brighter Vision (therapist-specific) 21 $1,692 -3.28%
Showit 4 $361 -3.83%
TherapySites (therapist-specific) 5 $1,116 -18.22%
Kajabi 3 $701 -27.84%

The therapist-specific website builders cost dramatically more than generic ones. Brighter Vision users paid a median of $1,692 across both years. TherapySites users paid $1,116. That's roughly 8x what Squarespace users paid, and both correlated with the worst year-over-year revenue trajectory of any website cohort.

Squarespace or Wix users
$106,376
median 2025 revenue
n=128 · median YoY +0.20%
Brighter Vision or TherapySites users
$82,234
median 2025 revenue
n=22 · median YoY -7.54%

A $24,000 gap in 2025 revenue between the two cohorts.

A small note on Linktree

Linktree users (n=7) had the strongest year-over-year of any website tool at +15.2%. The sample is too small to be more than directional, but a $108-a-year link page does not appear to be holding anyone back.

05
Chapter 5

Email, panels, and the rest

Email marketing

A multiplier, not a standalone

20 therapists paid for an email marketing platform (Mailchimp, Flodesk, ConvertKit, Kit, Substack, Beehiiv). Median year-over-year was -0.25%, basically baseline.

Email looks more useful in combination than alone. The 15 therapists who paired email with a website saw a median year-over-year of +1.81% and a mean of +13.18%. Email by itself didn't move much. Email as part of a stack did.

email envelope
06
Chapter 6

What spending pattern correlates with growth?

By number of channels

Three or more channels was the threshold for growth

stack / network
-2.4%
0 channels
n=42
-1.1%
1 channel
n=120
-1.5%
2 channels
n=105
+2.1%
3-4 channels
n=135
+2.0%
5-7 channels
n=57
+15.3%
8+ channels
n=12

Median YoY revenue change by number of marketing channels.

Therapists running three or more channels grew. Two or fewer were flat or down. The 12 therapists with eight or more channels saw +15.3% median YoY, the strongest of any group.

By how spending changed

Pulling back hurt more than holding steady

Increased ad spend more than 10% (n=136)
+1.24%
Started spending in 2025 (n=20)
+0.36%
Held flat (n=85)
-2.31%
Decreased ad spend more than 10% (n=188)
-1.52%
Stopped spending entirely in 2025 (n=12)
-16.48%

Therapists who pulled back hardest had the steepest revenue declines. Those who stopped entirely lost a median of more than $18,000.

07
Chapter 7

What works, what doesn't, what we can't tell

The verdict

Three groupings, scored against the baseline

Some channels showed up consistently in growing practices. Others were noisy or flat. A few ate budget without showing any return. Here's the at-a-glance.

balance / scales
+

What looks like it works

  • Stacking three or more directories rather than relying on Psychology Today alone
  • Hiring an SEO or marketing agency
  • Zencare and Mental Health Match
  • Combining Google Ads with Meta ads
  • Pairing email marketing with a website
  • Identity-focused directories for therapists serving those communities
~

What looks neutral or noisy

  • Psychology Today on its own
  • Squarespace, Wix, GoDaddy
  • TherapyDen
  • Email marketing in isolation
  • Google Ads at moderate to high spend levels
  • Meta ads outside the $100 to $500 band

What looks like a drag on revenue

  • Therapist-specific website builders, given how much more they cost
  • Zocdoc, given the price tag relative to revenue trajectory
  • GoodTherapy and TherapyTribe
  • Insurance panel platforms (structural rather than a marketing failure)
The single best predictor of growth
The number of channels you're running

Therapists with the broadest mix grew. Therapists with one channel or none did not. Spread, not spend, was the strongest signal in the data.

A few caveats

Worth holding alongside the numbers

The sample is 500 therapists pulled at random from Heard's user base. It's a real sample, but it's still a sample. Patterns vary by market and specialty.

Revenue moves for many reasons (fee changes, hiring, networks, time off). The data doesn't separate those drivers.

Some categories had small samples (panels, SEO agencies, paid social). Numbers shift with even a few therapists added or removed.

Correlation isn't causation. The therapists who hired SEO agencies were already higher-revenue. The therapists running 8+ channels were already running more ambitious practices. The data shows what these groups did, not that copying them produces the same result.

What it does suggest is that one Psychology Today listing and a website is rarely the marketing stack of a fast-growing private practice in 2025.

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